Owners of retail business are always running on a tight schedule which sometimes makes it too difficult to manage the different process especially if they are using the manual system. An automatic system like the POS software is a great tool that will help you streamline the different business task. It can also help you in improving your productivity and elevating the customer satisfaction. However, choosing the ideal POS for your business will not be a simple task.
Different Features of POS Systems Small Business Owners Should Consider
Based on the recent numbers, at least 64% of the small business owners are not yet adopting a POS system. POS software in Singapore can assist business owners in a lot of ways. It can help in determining the weakness/opportunities of your business and manage your data and inventory. To help you in choosing the best POS, we listed some of the best features that can create good customer experience and streamline the business process.
Sales Reporting
By having a sales and analytic reporting, you will be able to understand the sales data of your small business. It will help you to capture automatically the parts that are doing well in terms of sales, and it also shows the revenue that a particular product is generating. This will instruct you to drive the resources of your business to the products that are generating income. According to the study, at least 76% of the retail industry wants a POS system that provides sales and analytics reporting.
Customer Management
By having a customer management feature on the POS, business owners will be able to devise a plan to attract high-quality consumers. This type of feature has the ability to capture the purchase history of a particular customer that will help them to identify their valuable customers depending on the amount that they spent. Proper identification of your loyal and high-spending consumer is essential for your small business. At least 66% of the consumers claim that they will no longer shop on a particular store that does not recognize them as loyal consumers.
Employee Management
This type of feature is another essential component of a successful business. At the very least, the POS system should allow precise tracking of their working hours, time clocks, and shift scheduling. The more advanced model of the POS has the option to allocate the sales commission. It is very important to properly manage your employee. With POS, you will be able to give your workers an easy access on their schedule and decrease your overhead.
Inventory Management
Proper management of your inventory also plays a major role in your business success. This feature is like giving you an instant access to your stock. This helps you in removing any inefficient process such as manual counting of the stocks. At least 74% of the people who upgraded on point of sale Software are requesting for inventory management feature.
Other essential features that you need to consider for your POS include barcode scanning and receipt printing. All these features will help you in completing the transaction immediately.
